Our Address

Lancashire Hill Ltd,

55 Layton Road,

Blackpool,

Lancashire. FY3 8EB.

07773 777309 nicola@lancashirehill.co.uk

DID YOU KNOW?

There has been a false activation of the fire alarm system at the house you live in and we would like to gather your feedback about it so we can ensure that the system is doing its job and that you have the information you need.

False alarms are dangerous as housemates start to assume that any activation is a false one, when it could actually be a genuine fire happening and you and your housemates could be in danger.

Your feedback gives us an opportunity to put matters right for you and improve your environment.

Please can you complete the online form below with as much detail as you can recall and any comment you have.

Thank you for your help.

FIRE SYSTEM ACTIVATION FEEDBACK

Name

First Name

Last Name

Contact Number

Email Address

Property or premises

House Name / No and Street will be fine.

Were you home or out at the time?

If you were not home, please skip to the signature box and submit. Thanks.

Do you know what caused the fire system to activate?

Say what happened and where, if you know.

Did you hear the sounders / alarms?

What action did you take to determine whether there was a fire or not?

If you did nothing, please say so as this is really important. If you did do something, what did you do to satisfy yourself there was no risk?

Any suggestions of what you think we could do to improve safety?

Please tell us what you feel would prevent this occurring in the future and any other safety actions you feel are necessary?

Any other comments or information you would like to share?

Further details about how this affected you, or if there is something to mention not asked in the form?

Signature - please read the text below

We will use this information (anonymously) to improve the safety of the house. We may also bring matters to the attention of other house mates for their safety or information.

HOW WE WILL HANDLE THIS.

No matter how you communicate with us, we’ll listen and endeavour to act on your needs. Once you've contacted us, we'll do our best to resolve the matter immediately. We will keep you update on actions taken.

Thank you for your time in sharing this information.

False Alarm Feedback

Our Address

DID YOU KNOW?

FIRE SYSTEM ACTIVATION FEEDBACK

HOW WE WILL HANDLE THIS.